Refund Policy
Transparency is at the heart of our services. Learn about our refund guidelines and cancellation terms.
Important Notice
Our digital services are customized projects. Once work or a milestone has started, costs associated with development are generally non-refundable.
Refund Eligibility
Eligible for Refund
- • Cancellation within 48 hours
- • Double payments
- • Billing errors
- • Failure to deliver initial scope
Non-Refundable
- • Approved milestones
- • Consulting sessions delivered
- • Third-party costs
The Refund Process
Step 01
Submit refund request via email with project ID and reason.
Step 02
Request will be reviewed within 5 business days.
Step 03
Approved refunds are returned to original payment method within 7–10 business days.
Still have questions?
Contact our support team for clarification regarding refunds.